Privacy Policy

This privacy policy applies to the Cleansheet - Cleaning Solution and Cleansheet Ranger app for mobile devices, together with any related services operated by PT Cita Indonesia Bersih (collectively, the “Application”). PT Cita Indonesia Bersih is referred to in this policy as the “Service Provider”.

Information Collection and Use

The Application collects information when you download and use it. This information may include:

• Your device’s Internet Protocol address.
• The pages of the Application that you visit, the time and date of your visit, and the time spent on those pages.
• The time spent using the Application.
• The mobile operating system you use.

The Service Provider may use information you provide to send important information, required notices, and, where permitted by law, marketing communications.

For a better experience while using the Application, the Service Provider may require certain personally identifiable information, including but not limited to your User ID, email address, phone number, and address. Information requested by the Service Provider will be retained and used as described in this policy.

Cookies and Tracking Technologies

The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.

Location Information

The Application collects your device’s location to provide location-based features, improve the Application, and support related services.

• Geolocation Services: Location data may be used to provide location-based features or content.
• Analytics and Improvements: Aggregated location data may help the Service Provider understand usage patterns and improve performance.
• Third-Party Services: Location data may be shared with third-party services used to support Application functionality, subject to this policy and applicable law.

Your Rights

You may request access to, correction of, or deletion of your personal data held by the Service Provider. You may also withdraw consent where processing is based on consent. To exercise these rights, contact cleansheet.id@gmail.com.

Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, request deletion of personal information, opt out of the sale or sharing of personal information, and receive non-discriminatory treatment for exercising these rights. To exercise your CCPA/CPRA rights, contact cleansheet.id@gmail.com.

Third-Party Access

Only aggregated, anonymized data is periodically transmitted to external services to help the Service Provider improve the Application and its services. The Service Provider may share information with third parties as described in this policy.

The Application uses third-party services that have their own privacy policies:

• Google Analytics for Firebase
• Firebase Crashlytics

The Service Provider may disclose user-provided and automatically collected information:

• As required by law, such as to comply with a subpoena or similar legal process.
• When it believes in good faith that disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With trusted service providers working on its behalf that do not have an independent use of the information and have agreed to follow this privacy policy.

International Data Transfers

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards, the Service Provider will use appropriate mechanisms, including:

• Standard Contractual Clauses approved by the European Commission.
• Adequacy decisions or other legally recognized transfer mechanisms.
• Your consent, where required and legally permitted.

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any required consent.

Opt-Out Rights

You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling stops the Application from collecting data from your device, but it does not automatically delete information already transmitted to the Service Provider or third parties.

To request deletion of personal data, withdraw consent, or exercise any other right, contact cleansheet.id@gmail.com.

Data Retention Policy

The Service Provider retains personal data based on its necessity for the stated purposes:

• User-provided data: Retained for the duration of your use of the Application plus 12 months thereafter, unless longer retention is required by law.
• Automatically collected data: Retained for up to 24 months from collection, unless longer retention is required for legal compliance.
• Aggregated and anonymized data: Retained indefinitely because it no longer identifies you.
• Data required for legal compliance: Retained as long as required by applicable law.

You may request deletion of your personal data, subject to any legal obligation to retain it. Some user-provided data may be required for the Application to function properly.

Children

The Application is not intended for children under 16 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.

Where parental or guardian consent is required, the Application is not intended for use without that consent. If the Service Provider discovers that a child has provided personal information in violation of applicable law, it will delete that information from its servers. Parents or guardians may contact cleansheet.id@gmail.com to request action.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information and provides physical, electronic, and procedural safeguards to protect information it processes and maintains.

Data Breach Notification

If a data breach affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, information about the nature of the breach and the steps being taken to address it.

Changes to This Privacy Policy

The Service Provider may update this Privacy Policy from time to time. Material changes will be notified by posting the updated policy with an effective date. Where required by law, the Service Provider will seek your consent before material changes take effect.

Previous versions of this Privacy Policy will be maintained and made available upon request at cleansheet.id@gmail.com.

Your Consent

Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.